Merchandise Return Policy: Customer satisfaction is our number one priority.
If for any reason you wish to return unopened and unused merchandise, please contact customer service by calling 718-338-3618. A customer service representative will gladly assist you.
In accordance with the guidelines below, Micro Essential Laboratory, Inc. will issue a refund or credit for the full merchandise value upon receipt of returned merchandise.
- Merchandise must have been purchased from Micro Essential Laboratory, Inc. within the past 90 days, or will be subject to a 20% restocking fee.
- Merchandise must be unopened and resellable. Expired merchandise cannot be returned.
- Prior to return of merchandise, purchaser must contact Micro Essential Laboratory, Inc. and receive a return authorization number.
- Please return merchandise to:
Micro Essential Laboratory, Inc.
4224 Avenue H
Brooklyn, NY 11210
Micro Essential Laboratory, Inc. reserves the right to inspect all returned material prior to making a final determination regarding full refunds or credits. If for any reason a product needs to be returned, we individually review each and every return on a case-by-case basis to insure that the maximum credit can be applied. In most cases, a full refund can be applied, however, please be aware that the length of time since the order was placed to the time of the return is received can affect the amount of refund. Also, please be aware that shipping is not refunded and used or damaged goods that are returned cannot be refunded. All returns require a return authorization number and goods received without a valid number cannot be credited. Please call prior to shipping back to us and we will provide you with a return authorization number. Thank you.
Micro Essential Laboratory, Inc. is dedicated to providing the highest level of customer service and satisfaction possible.