faqs
Got a question about pH paper, sanitizer test kits or buffer standards? You're in the right place. We've organized our most common questions by topic below, from product basics to technical specs to ordering. Can't find what you need? Email us at custserv@microessentiallab.com or call 718-338-3618.
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Product Basics and Storage
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How long does pH paper last before it expires?
Hydrion pH paper has a shelf life of 3 years from the date of manufacture. Every roll and dispenser is marked with an expiration date and lot number on the color chart, so you can check accuracy at a glance.
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How long do other Hydrion products last?
Shelf life varies by product type:
- Unprepared buffers: 5 years
- Prepared buffers (no preservative): 3 to 6 weeks in an airtight container
- Prepared buffers with our buffer preservative: up to 3 months
- pH papers: 3 years
- pH pencils: 5 years from manufacture
- All other products: 2 years
Always check the expiration date printed on your product label or color chart for the most accurate reading.
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How should I store Hydrion test papers?
Keep test papers in a dry location, away from direct sunlight. For more detail on proper storage and handling, see our pH Quality Assurance page.
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How many tests can I get from a roll of paper?
Our "standard" 1/4inch x 15 foot roll will give the user approximately 100-150 tests.
Our "Jumbo" size roll (1/2inch x 50 foot roll) will give the user approximately 250-300 tests.
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What sizes do your Hydrion pH Paper come in?
We offer several formats to fit different testing needs:
Rolls
- Standard: 1/4 inch wide by 15 feet
- Mikro: 5/32 inch wide by 15 feet (two rolls per dispenser)
- Jumbo: 1/2 inch by 50 feet
- Dual Roll Jumbo: 5/32 inch wide by 50 feet (two rolls per dispenser)
Strips
- Standard: 1/4 x 2 inches, packed 10 vials per carton, 100 strips per vial
- Jumbo: 3/8 x 2 inches, packed 5 vials per carton, 100 strips per vial
Envelopes
- 3/8 x 2 inches, 15 strips per envelope, 100 envelopes per carton
Sheets (special packaging, minimum order applies)
- 20 x 20 inches, minimum order of 100 sheets
- 10 x 10 inches, minimum order of 200 sheets
Browse our full pH paper lineup to find the right format for your application.
We offer several formats to fit different testing needs: Rolls • Standard: 1/4 inch wide by 15 feet • Mikro: 5/32 inch wide by 15 feet (two rolls per dispenser) • Jumbo: 1/2 inch by 50 feet • Dual Roll Jumbo: 5/32 inch wide by 50 fee
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Where do I find instructions for my specific product?
To find the specific instructions relevant to your product, please check the color chart and box for the accompanying instructions.
You can also visit the product page on our site and click the "Product Directions" tab.
Still have questions?
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Why does the color of my pH paper look different from my last order?
Base color can vary slightly from lot to lot, but this has no effect on accuracy or how the paper reacts to a test solution. Every batch goes through the same quality assurance process. If you're ever not satisfied with a product, contact us for a return authorization.
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Where can I find pH testing guides by industry?
Visit our Industry Solutions page to find products and guidance specific to laboratories, healthcare, food service, education and environmental safety.
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Who do I contact if my question isn't answered here?
Email custserv@microessentiallab.com or call 718-338-3618. Our technical team is ready to help.
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What product do you suggest for urine/saliva?
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Can I use 334 for medical diagnostics?
No, Hydrion 334 is not intended for medical use. It measures pH in the 4.5 to 7.5 range and is often used informally for urine and saliva, but we recommend product #067 (5.5 to 8.0 range) for that purpose instead. If you need an FDA listed diagnostic pH test, pHizatest® is available through medical distributors and was specifically designed for that use.
Want to learn more about how pH testing supports patient care? See our Healthcare Industry Solutions page.
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Santizer Testing for Food Service
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What is the difference between QT-10 and QT-40?
Both kits test quaternary ammonium based sanitizer solutions, but for different compound types.
- The QT-10 measures 2-chain quaternary ammonium compounds with match points at 0, 100, 200, 300 and 400 ppm.
- The QT-40 measures 4-chain compounds with match points at 0, 150, 200, 400 and 500 ppm.
Not sure which matches your sanitizer? Contact your chemical provider or email us at custserv@microessentiallab.com.
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What is the difference between QC-1001 and QK-1000
Both are built for testing high range quat concentrations.
- The QC-1001 includes one roll of test paper with a chart matching at 0, 200, 400, 600, 800 and 1000 ppm.
- The QK-1000 (double roll Quat Check) includes that same roll plus a second roll and chart with matches at 0, 100, 200, 300 and 400 ppm for more precise readings at lower concentrations.
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My QT-10 instructions say the solution should be pH 7.5 or lower. How do I test that?
Most commercially available quat sanitizers fall in the correct pH range already. Some formulations include alkalis that push pH higher than expected. If you want to double check, test with our catalog #93 pH paper, which measures between 0 and 13.
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How to / How do
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How do I test saliva pH at home?
To test saliva, deposit a small amount of saliva onto a clean spoon or other suitable vessel. Dip the testing paper into the sample for three seconds. Remove. Then compare to the color chart.
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How do I test urine pH at home?
Collect a urine sample in a clean container. Dip the test paper into the sample, shake off any excess liquid, then compare the resulting color to the chart.
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How do I use the "Dip and Read" pH Test Papers?
- Dip the test paper into your solution, or wet it by direct contact with the test material.
- Remove it immediately and compare the color to the chart on the dispenser.
- The number tied to the closest color match is your pH reading.
Dip and read papers work best with buffered solutions. For unbuffered solutions like tap water or rain water, use our Lo Ion test kits instead.
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How can I interpret my results? (Urine/Saliva)
Some homeopathic nutritionists suggest an optimal range between 6.8 and 7.2. We strongly recommend speaking with a licensed physician before drawing any health conclusions from at home pH testing.
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When should I test? (Urine/Saliva)
Many in the health and nutrition field recommend testing urine or saliva twice a day, morning and night. To obtain baseline readings, the first urine/saliva of the day should be tested before eating or drinking. For your specific needs, please contact your healthcare practitioner.
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Discounts / Distributors / Private Labeling
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Do you offer discounts to healthcare providers?
Micro Essential Laboratory, Inc. doesn't have a program specifically for healthcare providers, but we do offer discounts to qualified distributors and resellers. If you think you might qualify, email custserv@microessentiallab.com.
You may also contact us via:
- Telephone: (718) 338-3618
- Fax: (718) 692-4491
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Do you offer any discounts?
Micro Essential Laboratory, Inc. offers discounts to qualified distributors, and resellers. For specific pricing, or additional information on our discount structure, please contact customer service via email at:
custserv@microessentiallab.com
You may also contact us via:
Telephone: (718) 338-3618
Fax: (718) 692-4491
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How can I become a distributor?
Visit our Become a Distributor page, fill out the distributor information form, and our team will follow up with you shortly.
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What are the benefits of being a distributor?
Micro Essential Laboratory, Inc. offers volume discounts to distributors. In addition, our distributors are assured of extraordinary dedicated customer service from a dedicated account service team.
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Are there discounts only available for distributors?
Micro Essential Laboratory, Inc. offers discounts to distributors, and resellers.
For specific pricing, or additional information on our discount structure, please contact customer service at:
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Do you do custom printing?
We can custom print your logo and copy on color charts and other materials with a minimum order of 500 units. If you are interested in customized product, please contact customer service via email at:
custserv@microessentiallab.com
You may also contact us via:
Telephone: (718) 338-3618
Fax: (718) 692-4491
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Technical
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Do you make a pH paper where the color doesn’t change once the solution starts to dry?
Test papers are designed to be dipped and matched to the chart immediately. Using paper after it's started to dry, or reading it too long after dipping, can produce inaccurate results. Follow the instructions on your specific product for best results.
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What does in vitro mean?
In vitro is Latin for "in glass." It refers to testing or procedures conducted outside a living organism, typically in a test tube or similar container.
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What is a buffered solution?
A buffered solution contains enough dissolved solids to resist changes in pH. Urine and saliva are naturally buffered.
Rain water and tap water are considered weakly buffered, or dilute, solutions.
For testing weakly buffered solutions, we recommend our Lo Ion papers.
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Why is the color of the pH paper different from my last purchase?
The original color of the pH paper may vary from lot to lot. The base color variation has no effect on the color reaction and pH measurement. All Hydrion products are manufactured with strict quality controls and provide accurate results. If at any time you are dissatisfied with our product please contact us for a return authorization.
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How accurate are Hydrion pH papers?
Accuracy depends on the paper type:
- Wide range papers (full pH unit increments): accurate to ±0.5 pH units
- Short range papers (half pH unit increments): accurate to ±0.25 pH units
- Our MicroFine pH papers (measurement at .2 to .3 pH units) are accurate to ± 0.2 pH units.
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How do I request MSDS sheet(s) if it is not posted on your website?
Please contact customer service or technical service via email at:
custserv@microessentiallab.com
You may also contact us via:
Telephone: (718) 338-3618
Fax: (718) 692-4491
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Do you have replacement charts?
We do sell replacement charts for dispensers. If you need replacement color charts, please contact customer service and have your item number ready. We will be happy to assist you. Please contact customer service via email at:
custserv@microessentiallab.com
You may also contact us via:
Telephone: (718) 338-3618
Fax: (718) 692-4491
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Are your color charts interchangeable between products
No. Each color chart is calibrated specifically for the lot of paper it was produced with, which is part of how we maintain testing accuracy.
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Can you email me a color chart?
We don't offer digital color charts, since accurate readings depend on the specific calibration of each printed lot. Need a replacement? See the question "Do you have replacement color charts for dispensers?".
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Do you have replacement color charts for dispensers?
Yes, we sell replacement charts for dispensers. Contact customer service with your item number and we'll help you find the right one.
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Do you have a test strip for Peracetic acid (PAA)
Yes, our PAA160 test paper measures Peracetic acid concentration with match points at 0, 10, 30, 60, 80 and 160 ppm.
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Do you have a chlorine tester above 200 ppm?
Yes, our CH-1000 chlorine test strip measures concentrations up to 1,000 ppm.
Want to learn more? See our Introduction to Sanitizers article or browse our Food Service Solutions.
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Can I use your pencil on dry concrete walls?
Yes. The pH pencil is an excellent means of measuring the pH of concrete walls.
To accurately measure the pH of the surface, wet the surface with distilled water, then mark with the pencil.
Wait 15 seconds and compare with the color chart.
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What amount of chlorine should be added to a 3 compartment sink?
Add chlorine sanitizer until the solution reaches a concentration of 100 ppm.
If you're using standard commercial bleach, that's roughly 1/2 cup per 5 gallons of water as a starting point.
Always confirm the actual concentration with a chlorine test strip rather than relying on a fixed ratio, since bleach concentrations vary by brand.
Check with your sanitizer supplier for guidance specific to your product.
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How should Hydrion Test Papers be stored?
Hydrion Test Papers should be stored in dry locations and should be protected from sunlight.
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Can I use Hydrion pH paper to test sodium chloride (NaCl) solutions
No, pH paper doesn't perform well in NaCl solutions. Salt interferes with the indicator dyes and can produce inaccurate readings.
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What is the shelf life of the dry buffer powder?
The expiration date is marked on the buffer label attached to the vial or Chemvelope. Generally, dry buffer powder stays stable for 5 years from the date of purchase.
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Buffers and Calibration
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How do I prepare a buffer using a buffer capsule?
Measure 100 ml of distilled water into a clean container. Open the capsule and add the contents, mixing until fully dissolved. Add 3 drops of Hydrion Color Key Buffer Preservative if you'd like to extend shelf life.
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How do I prepare buffers using a Chemvelope?
Measure 500 ml of distilled water into a clean vessel. Open the Chemvelope and add the contents to the vessel. Mix until completely dissolved. Add 15 drops of Hydrion Color Key Buffer Preservative if desired.
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How long does a prepared buffer solution last?
Without preservative, a prepared buffer is good for about 3 weeks in a clean, airtight container.
Replace it sooner if you notice any mold or particles.
With Hydrion Color Key Buffer Preservative added, it lasts up to 3 months.
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What are the molarities of the buffers?
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Buffer pH
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Molarity
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2.0
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0.0700 M
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3.0
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0.0500 M
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4.0
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0.0500 M
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5.0
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0.0390 M
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6.0
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0.0400 M
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7.0
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0.0500 M
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8.0
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0.0386 M
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9.0
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0.0400 M
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10.0
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0.0500 M
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11.0
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0.0300 M
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12.0
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0.0330 M
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Need certified buffer documentation? See our Buffer Certificates of Conformance.
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Safety Data Sheets and Certificates
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How do I request an SDS that isn't posted on your website?
Email custserv@microessentiallab.com or call 718-338-3618 and our technical team will send it over.
You can also browse our full Safety Data Sheets library.
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How can I obtain a certificate of analysis?
Please contact customer service or technical service via email at:
custserv@microessentiallab.com
You may also contact us via:
Telephone: (718) 338-3618
Fax: (718) 692-4491
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Ordering, Pricing and Payment
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What is the minimum order quantity?
The minimum order varies by product. Consult the product page for specifics as to how the product is packaged and any minimums that may apply.
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Do you accept purchase orders?
Our website doesn't process purchase orders as a payment method directly, but we can track a PO for your records.
If you'd like to pay using a purchase order, contact customer service at custserv@microessentiallab.com and we'll help set that up.
You can also reach us via:
- Telephone: (718) 338-3618
- Fax: (718) 692-4491
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What forms of payment do you accept?
We accept Visa, Mastercard, American Express and Discover through our website. Corporate customers and distributors can also arrange wire transfers or checks by contacting customer service.
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When will my card be charged?
Your card is charged when we begin fulfilling your order, which typically happens the same day your order ships.
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I used a coupon code. Why don't I see the discount applied?
Coupon code discounts appear on the confirmation page just before checkout, not earlier in the process. Complete your order to the confirmation step to see the adjusted total, including any shipping discount.
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Do you offer private labeling or custom packaging?
Yes. We provide private labeling for companies that want their own branding on our products, including Fortune 500 companies.
Custom printed color charts and materials require a minimum order of 500 units.
Contact custserv@microessentiallab.com to get started.
Interested in private labeling for your business? Learn more on our Private Labeling page.
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