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Frequently Asked Questions

faqs

Product Basics and Storage

How long does pH paper last before it expires?
How long do other Hydrion products last?
How should I store Hydrion test papers?
How many tests can I get from a roll of paper?
What sizes do your Hydrion pH Paper come in?
Where do I find instructions for my specific product?
Why does the color of my pH paper look different from my last order?
Where can I find pH testing guides by industry?
Who do I contact if my question isn't answered here?
What product do you suggest for urine/saliva?
Can I use 334 for medical diagnostics?

Santizer Testing for Food Service

What is the difference between QT-10 and QT-40?
What is the difference between QC-1001 and QK-1000
My QT-10 instructions say the solution should be pH 7.5 or lower. How do I test that?

How to / How do

How do I test saliva pH at home?
How do I test urine pH at home?
How do I use the "Dip and Read" pH Test Papers?

How can I interpret my results? (Urine/Saliva)
When should I test? (Urine/Saliva)

Discounts / Distributors / Private Labeling

Do you offer discounts to healthcare providers?
Do you offer any discounts?
How can I become a distributor?
What are the benefits of being a distributor?
Are there discounts only available for distributors?
Do you do custom printing?

Technical

Do you make a pH paper where the color doesn’t change once the solution starts to dry?
What does in vitro mean?
What is a buffered solution?
Why is the color of the pH paper different from my last purchase?
How accurate are Hydrion pH papers?
How do I request MSDS sheet(s) if it is not posted on your website?
Do you have replacement charts?
Are your color charts interchangeable between products
Can you email me a color chart?
Do you have replacement color charts for dispensers?
Do you have a test strip for Peracetic acid (PAA)
Do you have a chlorine tester above 200 ppm?
Can I use your pencil on dry concrete walls?
What amount of chlorine should be added to a 3 compartment sink?
How should Hydrion Test Papers be stored?
Can I use Hydrion pH paper to test sodium chloride (NaCl) solutions
What is the shelf life of the dry buffer powder?

Buffers and Calibration

How do I prepare a buffer using a buffer capsule?
How do I prepare buffers using a Chemvelope?
How long does a prepared buffer solution last?
What are the molarities of the buffers?

Safety Data Sheets and Certificates

How do I request an SDS that isn't posted on your website?
How can I obtain a certificate of analysis?

Ordering, Pricing and Payment

What is the minimum order quantity?
Do you accept purchase orders?
What forms of payment do you accept?
When will my card be charged?
I used a coupon code. Why don't I see the discount applied?
Do you offer private labeling or custom packaging?